7b7777 Privacy Policy

1 Introduction & Who We Are

This Privacy Policy is issued by the operators of 7b7777 ("7b7777", "we", "us", "our"), the online casino and sports betting platform accessible at 7b7777.bet. We are committed to protecting the privacy and security of every player who uses our platform, including players throughout Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.

This policy explains in plain terms what personal data we collect when you use 7b7777, the legal basis on which we process that data, how long we keep it, who we share it with, and the rights you have regarding your own information. Please read it carefully alongside our Terms & Conditions and Responsible Gaming Policy, which together form the complete agreement governing your use of the platform.

2 Data We Collect

2.1 Information You Provide Directly

When you register an account, make a deposit, request a withdrawal, contact support, or respond to a promotion, we collect personal information that you voluntarily submit. This includes:

• Identity data: Full name, date of birth, national identity number or passport number (for age and identity verification).
• Contact data: Email address, mobile phone number, and residential address including city, district, and postal code.
• Financial data: Payment method details such as bKash or Nagad mobile wallet numbers, Rocket account references, and masked Visa or Mastercard numbers. We do not store full card numbers on our servers.
• Account credentials: Username and hashed password. We never store plaintext passwords.
• Verification documents: Copies of government-issued photo identification or proof of address submitted during KYC (Know Your Customer) verification.
• Communications: Records of Live Chat conversations, email correspondence, and support tickets submitted to our team.

2.2 Information Collected Automatically

When you visit or use the 7b7777 platform, we automatically collect certain technical and behavioural data, including:

• Device & connection data: IP address, device type, operating system, browser type and version, screen resolution, and mobile network operator.
• Usage data: Pages visited, games played, bet amounts, session duration, click patterns, and navigation paths through the platform.
• Cookie data: Information collected through essential cookies (required for the platform to function), session cookies (maintaining your logged-in state), and analytical cookies (helping us understand platform performance). See Section 8 for full details on cookies.
• Location data: Approximate geographic location derived from your IP address, used solely for regulatory compliance and fraud prevention purposes.

3 Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: Processing required to create and manage your account, process deposits and withdrawals, and deliver the services you have requested.
• Legal obligation: Processing required to comply with applicable anti-money laundering (AML) regulations, age verification requirements, and fraud prevention obligations.
• Legitimate interests: Processing carried out in the legitimate interests of 7b7777, including platform security, fraud detection, responsible gaming monitoring, and service improvement — balanced against your privacy rights.
• Consent: Where we rely on your consent (for example, for non-essential analytical cookies or optional marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

4 How We Use Your Data

The personal data we collect is used for the following purposes:

• Creating, verifying, and maintaining your 7b7777 account, including age and identity verification to meet our 21+ requirement.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard in Bangladeshi Taka (BDT).
• Providing access to casino games, sports betting markets, and other platform features.
• Detecting, investigating, and preventing fraudulent activity, bonus abuse, money laundering, and other prohibited conduct as described in our Terms & Conditions.
• Complying with responsible gaming obligations, including monitoring for signs of problem gambling and, where necessary, enforcing self-exclusion or deposit limits.
• Communicating with you about your account, transactions, security alerts, and material changes to our policies.
• Sending optional promotional communications about bonuses, tournaments, and seasonal offers — only where you have not opted out of such communications.
• Analysing platform usage patterns to improve game selection, interface design, payment flows, and customer support quality.
• Resolving disputes, enforcing our Terms & Conditions, and, where legally required, cooperating with regulatory or law enforcement authorities.

5 Data Sharing & Third Parties

7b7777 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We share your data only in the following limited and controlled circumstances:

• Payment processors: We share the minimum necessary financial data with payment service providers (bKash, Nagad, Rocket, Upay, Visa/Mastercard networks) to process your transactions securely.
• Game providers: Game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a pseudonymous player identifier and gameplay data in order to deliver their games. They do not receive your full identity details.
• Fraud prevention & security services: We may share technical data (IP address, device fingerprint) with trusted fraud detection partners to protect the integrity of the platform and its players.
• Identity verification providers: During KYC checks, your identification documents may be processed by a third-party verification service operating under strict confidentiality obligations.
• Legal & regulatory authorities: We will disclose personal data if required to do so by applicable law, court order, or at the request of a competent regulatory authority. We will notify you of such disclosure unless legally prohibited from doing so.
• Business successors: In the event of a merger, acquisition, or transfer of substantially all assets of 7b7777, your data may be transferred to the successor entity, which will be bound by this Privacy Policy.

All third parties with whom we share personal data are contractually obligated to process it only for the purposes specified, to maintain appropriate security standards, and to comply with applicable privacy laws.

6 Data Security

7b7777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including hashed password storage and tokenised payment credentials.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security assessments and penetration testing of platform infrastructure.
• 24/7 monitoring of systems for suspicious activity, unauthorised access attempts, and potential data breaches.
• Incident response procedures ensuring that in the event of a confirmed data breach, affected players are notified promptly in accordance with applicable obligations.

While we take all reasonable steps to protect your data, no internet-based system can guarantee absolute security. You are responsible for keeping your 7b7777 account credentials confidential and for notifying us immediately if you suspect any unauthorised activity on your account.

7 Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. Specifically:

• Active account data is retained for the lifetime of your account and for a minimum of five (5) years after account closure, in accordance with standard AML and financial record-keeping obligations.
• Transaction records (deposits, withdrawals, betting history) are retained for a minimum of five (5) years following the date of each transaction.
• KYC and identity verification documents are retained for the period required by applicable regulatory obligations, typically five (5) years from the date of verification.
• Support communications are retained for up to three (3) years to facilitate dispute resolution and service quality improvement.
• Cookie and analytical data is retained for a maximum of thirteen (13) months from the date of collection.

Upon expiry of the applicable retention period, data is securely deleted or permanently anonymised in a manner that prevents reconstruction of your identity.

8 Cookies & Tracking Technologies

The 7b7777 platform uses cookies — small text files placed on your device — and similar tracking technologies to enable core platform functionality, remember your preferences, and gather analytical insights about how the platform is used.

Types of Cookies We Use

• Essential cookies: Strictly necessary for the platform to function. These enable user authentication, maintain your session state, and facilitate secure transactions. They cannot be disabled without breaking core platform features.
• Analytical cookies: Used to understand how players navigate the platform, which games are most popular, and where technical issues occur. This data is aggregated and anonymised wherever possible.
• Preference cookies: Store your settings such as language preference and notification choices to improve your experience on return visits.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the performance or availability of some platform features. 7b7777 does not use third-party advertising or retargeting cookies.

9 Your Privacy Rights

As a user of the 7b7777 platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team via Live Chat or email at [email protected] (plain text — not a clickable link).

10 Children & Minors

The 7b7777 platform is strictly restricted to individuals aged 21 years and above. 21+ We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has provided us with personal data or has registered an account, we will take immediate steps to verify the situation, suspend the account, and permanently delete the associated data. If you believe a minor has registered on the platform, please contact our support team immediately.

11 Changes to This Privacy Policy

7b7777 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered players via their registered email address or by a prominent notice on the platform, at least seven (7) days before the changes take effect. The "Last Updated" date at the top of this page will be revised accordingly. Your continued use of the platform after the effective date of any change constitutes your acceptance of the updated policy.

12 Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7b7777 handles your personal data, please contact our support team through any of the following channels:

• Live Chat: Available 24/7 directly through the 7b7777 platform.
• Email: [email protected] (plain text — not a clickable link).
• Telegram: @7b7777support
• WhatsApp: @7b7777help
• Response time: Our team aims to respond to all privacy-related queries within 3 business days.

If you are not satisfied with our response to a privacy complaint, you may have the right to escalate the matter to an appropriate supervisory authority in your jurisdiction.